Frequently Asked Questions

Everything you need to know about your favorite cricket gear.

Do you offer professional bat knocking-in services?

Yes, we provide a comprehensive oiling and knocking-in service for all English Willow bats to ensure they are match-ready and have a longer lifespan.

How long does shipping take for international orders?

International shipping typically takes 7-12 business days depending on your location. We provide full tracking details once your order has been dispatched.

What is your return policy for cricket equipment?

We offer a 30-day return policy for unused items in their original packaging. Please note that customized items, such as bats that have been knocked-in or personalized jerseys, are non-returnable.

How do I know which bat size is right for me?

We provide a detailed size guide on every product page that correlates player height with the appropriate bat size, ranging from Size 1 to Full Size Short Handle.

Are your products 100% authentic?

Absolutely. Dream Cricket Store is an authorized retailer for all major brands including SS, SG, Gray-Nicolls, and Kookaburra. Each product comes with a brand authenticity hologram.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and Apple Pay. For certain regions, we also offer interest-free installment plans through Klarna and Afterpay.